Frequently asked questions

  • How do I calculate shipping costs when purchasing an item from your online gallery?
    We include the cost of shipping your chosen item fully insured until it reaches your door.
  • What is the most cost effective method to pay for an item?
    Whist we do offer Paypal , credit and debit card facility’s these may incur unnecessary charges that we would prefer not to relay to our customers , our chosen method, particularly from overseas clients is always bank transfer following receipt of our invoice.
  • What happens if I receive an item that is not as described or damaged in some way?
    You would be entitled to a full no quibble refund upon safe return of those goods , however based on our expertise we would always use best endeavours to ensure this situation never arose.
  • Do I have to pay any other UK taxes or Vat on the items listed on your gallery?
    Antiques are not subject to VAT or additional taxes in the UK or indeed most countries worldwide, but please check your own country’s import regulations , we will gladly assist where required.